Faq

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The kitchen worktops support team is available 24/7 by email, phone, and WhatsApp.

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Frequently Asked Questions

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Priority Support

For urgent questions contact Trudy directly by phone or send her an email

General Enquiries

Enter your question to the below contact form and we’ll reply within 24hrs

Where are you located and what areas do you cover?

We are located in Clontibret Village, Co. Monaghan and we cover all 4 provinces of Ireland: Ulster, Connacht, Leinster, and Munster.

Do you replace old kitchen countertops?

Yes, we offer a complete kitchen worktop replacement service, with a free-call out, measuring, and pricing service.

How long does it take to receive a worktop?

On average most kitchen worktops are fabricated and installed in your home within two to three weeks from the date of order.

Is there a guarantee with my work surface?

Granite worktops have a 1-year guarantee with an optional 10-year warranty available. Quartz worktops have a 2-year guarantee with an optional 25-year warranty available.

What does my guarantee/warranty cover?

Guarantees and warranties cover any failures due to a defect in worktop fabrication or installation. They do not cover damage caused by physical, chemical, or other similar abuse.

Which countertops are better: quartz or granite?

Both materials offer their own unique characteristics and are durable and practical for worktops. However, quartz would have a slight advantage, mainly due to its non-porous surface.

What is the average price of a quartz/granite worktop?

Based on an average kitchen size and depending on your preferred worktop material and fabrication options prices can range anywhere from €2,500 to €4,000.

What type of worktop is the easiest to keep?

Because of their non-porous nature, quartz worktops are easier to keep, with only a minimal amount of care and maintenance needed.

What do I clean my countertop with?

To clean granite or quartz we recommend using a little Fairy Liquid with some warm water. After wiping the entire surface rinse the cloth with fresh water and re-wipe to remove any soap residue. Then using a soft micro-fiber cloth dry and buff up to its original polished finish.

How do I prevent stains and damage?

Whether it’s quartz or granite, the best advice we can give is to clean all spills soon after they happen, never cut with a knife directly on your countertop, and use protective pads under hot pans.

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Whether you need more info about our granite or quartz worktops or other related help, just reach out and ask us!

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